What happens if my ring does not fit?
If your ring does not fit, you have 120 days to send it back and exchange it for a new size.
Are there any fees or extra costs for ring exchanges?
No, all we ask is for you to pay the shipping to send it back. For U.S. customers it is usually under $3.00, if you use USPS First Class Mail.
*Note: If you have an upcoming wedding, the 90-day return and 120-day ring exchange do not start until after your wedding day. We just ask you send us a receipt or invoice from your wedding confirming the wedding date.
What happens if my ring does not fit in a few years?
This is rare, but regarding sizing our rings are under a lifetime guarantee.
Ring exchange directions
Here is a guide for directions on how to conduct a ring exchange.
How long does a ring exchange take?
Unless faster processing.is enabled, the same shipping and delivery times apply as when you placed your initial order.