Help Center

Shipping

Shipping Time

How long will it take for me to receive my ring?

Shipping Services

What Shipping Service do you use?

Other General Shipping Questions

Where do you ship to?

Do I have to sign for my package?

Where do you ship from?

Returns & Exchanges

Ring Return

What is the return policy?

How do I send my ring back?

What if I purchase the ring 6 months before the wedding? Does the 90 day return policy start counting?

Ring Exchange

What happens if my ring I order does not fit?

How do I exchange my ring for new size?

How long does it take to get a new size ring?

About Our Rings

General Ring Questions

Do you offer engravings?

What is my ring size in the U.S.?

Wood Rings

Are the wood rings waterproof?

Is the wood real?

Warranty

General FAQ & Questions About Our 1 Year Limited Life Time Warranty

What exactly is the 1 Year Limited Lifetime Warranty?