90 Day Return

If you do not like it in the first 90 days, you can send it back for a full refund.

RETURN FAQ

Are there any fees or hidden charges?

There are no fees or other hidden additional charges. All we ask is for you to pay the shipping to send it back. For U.S. customers it is usually under $3.00 if you use USPS First Class Mail


Perfect Fit Guarantee

If your ring does not fit, you have 120 days to send it back and exchange it for a new size.

FAQ Resizing / Exchanges

What happens if my ring does not fit in a few years?

 

If your ring needs to be resized after 120 days (This is rare). A deductible of $30.00 will allow you to exchange your ring for a new size. Most of our rings are made of alliterative metals which means they cannot be resized. For this reason we will send you a brand new ring. You can send your ring in for a new size as many times as you want.

 

Are there any fees or extra cost for ring exchanges?

 

No, all we ask is for you to pay the shipping to send it back. For U.S. customers it is usually under $3.00, if you use USPS First Class Mail.

 


Lifetime Warranty

In the rare event that your ring becomes damaged in anyway, we will replace it for free in the first year. Just pay for shipping to send it back.

FAQ Warranty

The First Year

In the rare event that your ring becomes damaged in any way, we will replace it for free in the first year. Just pay for shipping to send it back.

 

What Happens After a Year?

 

If your ring becomes damaged after its first year, we will still replace it, for a small deductible of only $45.00. This will provide you with a brand new ring, and there is no limit on how many times you can use the warranty.

 

If Your Ring Does Not Fit After A Year

 

If you ring needs resized after 120 days (this is rare), a deductible of $30.00 will allow you to exchange your ring for a new size. Most of our rings are made of alliterative metals, which means they cannot be resized. This is why we will send you a new ring.

 

What Does This Mean?

 

If anything happens to your ring in the first year we will send you a replacement for free! No questions asked. Just send it back and we will replace it for free.

 

When Does the Clock Start?

 

The 90-day return, 120-day ring exchange, and warranty will start when you first receive your ring. Or if you can provide a few receipts/invoices from your wedding our policies will not start until after your wedding day.

 

What If My Ring is Out of Stock?

 

If the ring you ordered is not in stock at the time of your exchange (resizing), we will allow you to pick a new ring of equal or similar value. Warranty applies to original purchase.

 

What The Warranty Does Not Cover

 

  • Normal wear, including scratches (unless the ring you ordered is scratch-proof).
  • Bentwood rings. If you are unsure what a bentwood ring is, please visit this collection page. Please also review the Bentwood rings separate warranty.
  • Lost rings. Your ring is not covered if you lose the ring.
  • Alterations to the ring, such as engravings or any other sort of alterations to the ring. We will still replace your ring for free in the first year, but we will not cover any outresponsibility of the consumer.
  • Northern Royal is not responsible for the sentimental or intrinsic value of the original ring.

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The Wedding Policy

Do you have a upcoming wedding? The 120 days ring exchange / resizing will not start until after your wedding day.

 

*If you do NOT have an upcoming wedding, then our 90 day return, free resizing, lifetime warranty will start when you receive the ring.

FAQ Wedding Policy

How do I valdiate my wedding date to use the wedding policy?

We just ask you send us atleast 2 receipt or invoices from your wedding day. You only need to send us invoices/receipts when you use 120 exchange, 90 day return, or warranty.


Free Shipping

We ship both domestic (U.S.A) and internationally for free. We use United States Postal Service.

You will receive a second email with a tracking number when your ring ships out. All rings ship from Southeast, Michigan.

FAQ Shipping

  • Shipping Times Vary: Each ring has a different shipping time. On each product page you will find the shipping time for that particular ring.
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  • Free Shipping: That's right, we offer free shipping on all domestics and international orders.
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  • Tracking: When you purchase a ring from Northern Royal we will provide you with a tracking number when the ring ships out.
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  • USPS: Your ring will be delivered by the United States Postal Service. Your ring will be shipped either using Priority Mail or First Class Mail. Both Services take about 2 to 4 days.