Policy

Please read all of the policy agreement before your make a purchase. The policy agreement will help you understand return policy and the the warranty coverage.

 

 Policy 

If you do not like it in the first 90 days, you can send it back for a full refund. You must send it back in the condition it was in. If you wish to return it outside the 90 day period we will work with you on it. Customer pays shipping to send it back. To learn more about how to ship it back scroll down to the bottom. 

These Terms and Conditions govern your use of, and any purchase from, the Northern Royal on Northern Royal.com, and constitute an agreement between you and Northern Royal. Northern Royal reserves the right to change or modify any of these Terms and Conditions or any policy or guidelines at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the site Northern Royal.

Limited Lifetime Warranty.

All Northern Royal Rings are made to the highest standards using quality materials and expert craftsmanship, and are guaranteed to be free of defects. Any jewelry that fails to meet our standards of excellence will be replaced under our limited lifetime warranty. If your ring cracks or breaks from accidental damage, it will also be replaced under our warranty terms.  To request warranty work, simply contact the us and we will work with you. Any third party alterations to the ring, such as engraving not done by us, will void the warranty.  Any engraving or custom work will have to be redone, at the customer's expense. Warranty does not cover normal wear, including scratches, as rings are scratch resistant, not scratch proof. Northern Royal is not responsible for any sentimental value of the original jewelry. Shipping fees are the the consumer responsibility.

NOTE:

- Warranty does not cover normal wear, including scratches. 

- Warranty applies to original purchaser only and is not transferable.

- Alterations to the ring, excluding engraving, will void the warranty.

- Warranty does not cover redoing engraving, only replacement of the ring.

- Shipping fees are the responsibility of the consumer..

- Northern Royal is not responsible for the sentimental or intrinsic value of the original ring.

- Ring can only be replaced for the exact same style and width.

We will always make you happy and work closely with you. We promise!