Bentwood Ring Policy

Bentwood Ring Policy

*Any of the rings that are in the Bentwood Ring Collection are excluded from Northern Royal’s 90 Day Return Policy, Exchange Policy, and Lifetime Warranty Policy. Bentwood Rings have their own seperate policies which can be found down below in the Bentwood Ring Guide.

Bentwood Return & Exchange Policy

Unfortunately, we do not allow Bentwood rings to be returned or exchanged for other rings due to the amount of of time and details that it takes to make these rings. Each ring is uniquely different and tailored to each individual customer.

Before Making A Purchase

Please be sure to read the Bentwood policy before you purchase a Bentwood Ring. The Bentwood Policy can be found on every Bentwood product page. See example below.

 

 



After Making A Purchase

After you make a purchase for a bentwood ring, a free ring sizer will be sent to you right away unless you already received one before placing an order for a bentwood ring. Once you have used the ring sizer please go here to confirm your size. If the ring sizer confirms the same size you ordered still be sure to follow the instruction that come with the ring sizer.

Why do we send out a ring sizers?

Besides the high level of craftsmanship and the amount of time that is spent on each ring. Northern Royal bentwood rings can be resized within a half size in either directions. If the ring needs to be resized more than a half size you would have to pay 50% of the ring price to allow for a brand new ring replacement.  

Ring Sizer Shipping Time?

U.S. Customers: 2 to 5 days.

Canada: 8 to 14

All Other International Countries: 9 to 22 days

The Bentwood Life Care Guarantee

Repairs

Repairs are free of charge. You can send your ring in as many times as you'd like. We always do our best to try and avoid completely replacing your ring.  

What happens if the ring cannot be repaired?

We will always do our best to repair your ring. However, if your ring is unrepairable you will have to pay 50% of the ring price so we can make you a brand new ring.

Appearance Of Bentwood Rings

Bentwood rings are made with organic materials which can make each piece different than what may be shown in the pictures. Your ring may have variances in color, wood shades, or grain pattern from what is shown in the picture due to the natural material that are produced by nature. Making them all the more unique.

Discount Codes

Unfortunately, we do not accept discount codes on any of the bentwood rings. Some promo codes may work but if one is used it will only slow down your order.


Where to start?

There are two important things you should do before purchasing a bentwood ring.

 

Sizing

You have two options when it comes to sizing.

 

 Option 1: You can order a free ring sizer from us before you place your order for a bentwood ring.

 

Option 2: You can place your order for a bentwood ring and we will then send you a ring sizer right after your order. The ring sizer will come with instruction on how to confirm your ring size.